Gender: Male (Below 38 Y/O)
Reporting To: Service Manager
- Attend to all Customers query either by phone, walk-in, or email in a prompt and courteous manner.
- Obtain complete customer information and update the system database.
- Prepare Service Job Cards accurately as per job card fields required.
- Coordinate with the assigned technician in getting inspection/ testing report.
- Identify part numbers required as per technician’s report and coordinate with the Parts dept for availability.
- Prepare Quotation, get approval from the superior for pricing and submit to the Customer.
- Monitoring work progress for each approved Quotation and keep the customer updated.
- Coordinate with the Billing In-charge for Delivery Notes and Invoices.
- Coordinate promptly with the company driver or inform immediately the customer to collect the items.
- Perform post-service follow-up call periodically.
Please note that Attested Educational Credential is a mandatory requirement.
Expected Start Date: 01-Aug-2021
Job Types: Full-time, Contract
Salary: AED 3,000 – AED 4,500 per month
Benefits: As per UAE Ministry of Labour laws and To Be Discussed upon Interview